The Contract Management Services (CMS) division of Bremerton Housing Authority delivers services to HUD and to property Owners and Agents across multiple states. Click here to view a brochure about CMS.

Beginning in 1999, the Department of Housing and Urban Development began implementing its Performance-Based Contract Administration initiative by transferring specific responsibilities for administering Project-Based Section 8 HAP contracts to one housing entity in each state.  HUD’s objectives with this initiative were to calculate and pay Section 8 rental subsidies correctly, administer project-based Section 8 HAP contracts consistently, and enforce owner obligations to provide decent housing for eligible families.

In December 2000, Bremerton Housing Authority was awarded the HUD contract to become the Performance Based Contract Administrator (PBCA) for Washington State and CMS was formed.  In May of 2004, CMS subcontracted with the Hawaii Public Housing Authority to assume the PBCA services for the State of Hawaii.  In February of 2005, HUD awarded CMS the PBCA contracts for the states of Utah and Nebraska.

CMS is responsible for the following tasks previously performed by HUD:

  1. Process Housing Assistance Payments (HAP) and Special Claims
  2. Adjust HAP contract rents
  3. Process HAP contract renewals, terminations and expirations
  4. Conduct annual Management and Occupancy Reviews
  5. Respond to Residents’ health and safety issues
  6. Follow up on REAC physical inspection findings
  7. Monitor each property owner's HAP contract compliance.

Regional HUD offices in Denver, Honolulu, Omaha, Los Angeles, and Seattle monitor the quality of the tasks performed by CMS and provide technical assistance and support. 

To keep our people in top shape, CMS employs training, cross-training, and performance measurements.  The results are knowledgeable, responsive, and customer-focused teams with the flexibility to grow quickly while maintaining our high level of performance

To keep Owners / Agents in top shape, CMS conducts regular Owner / Agent training programs and uses a consultative approach in our day-to-day communication.

To enable our people to deliver, we employ state-of–the-art business applications and technologies which are highly scalable and reliable.  And our ability to quickly and safely grow to meet demand is proven.